THE FOLLOWING FEES WILL TAKE EFFECT MARCH 1ST, 2020. Shut off for nonpayment $105.00 Shut off request $50.00 Turn on request $50.00 Final Reading $20.00 Meter Test (Requested) $30.00 Certified Letter $25.00 Account Lien Statement $20.00 Returned Check $20.00 Additional Fees outlined in the Authorities Rules & RegulationsRead more
News & Announcements
Learn about Customer Service Announcements, News, Job Opportunities, and Project Updates.
February 20, 2020 - 11:54am in News
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January 27, 2020 - 7:38am in News
The Altoona Water Authority offers its used vehicles/equipment for sale throughout the year, as replacement cycles dictate. Sale of said vehicles/equipment is on the “Municibid” Website. ( www.municibid.com ). Parties interested in bidding on equipment are encouraged to browse the website. Bidders must comply with the website regulations/fees and payment terms.Read more |
May 14, 2019 - 8:31am in Customer Service Announcement
The Altoona Water Authority Customer Service Department is open 8:00 a.m. - 3:00 p.m., Monday through Friday (Closed Weekends & Holidays). The Customer Service phone number is 814-949-2540, Option 1.Read more |
March 1, 2019 - 12:50pm in News
Altoona Water Authority offers for sale, it’s used/surplus equipment and vehicles via the public auction website Municibid. (Municibid.com). Equipment is offered for sale at various times throughout the year as needed. Interested parties can check the Municibid website to see if/when the AWA has any equipment offered for sale. Bidders must set up an account with Municibid, and comply with the...Read more |
October 5, 2018 - 8:58am in News
To make sure that we can reach you in the event of a water-related emergency, visit our Public Notices page.Read more |
June 12, 2018 - 9:41am in Customer Service Announcement
Check out these exciting new features to help us better serve you. Enroll to receive important information Receive text or emails for News, Customer Service Announcements, and Project Status Updates Contact Us View our Locations, Hours, Phone Numbers or Leave a Message for us View and Pay Your Bill View, Print, and Pay Your Bill online Report a Problem Report problems such as a water leak or...Read more |
February 22, 2018 - 3:17pm in Project Overview
HomeServe USA, a leading provider of home repair service plans, has partnered with the Altoona Water Authority (AWA) to serve as the utility's preferred service provider for home repair solutions. Residents served by the AWA will be offered optional Exterior Water Service Line repair plans through HomeServe. Additional plans that cover sewer lines and in-home plumbing are also available for AWA...Read more Status Update (chronological): Ongoing |
January 9, 2018 - 1:54pm in Customer Service Announcement
Effective with January 2018 billing, customers receiving water & sewer service from the Altoona Water Authority will notice a "Water Capital Surcharge" and/or a "Sewer Capital Surcharge" listed on their bill. This surcharge is designated for capital expenditures and is a flat monthly fee based upon the meter size.Read more |
January 4, 2018 - 7:36am in Customer Service Announcement
If you have an emergency, whether it's water or sewer related, and it's after our regular hours of 7am to 3pm or on a weekend, what do you do? You call 814-949-2214 . The AWA has an answering service that will take your information and contact the foreman on call. Do not send an email. The fastest way to get a response is by calling 814-949-2214 .Read more |
November 16, 2017 - 11:12am in Project Overview
Infrastructure Renewal Planning Future Revenue Needs AssessmentRead more Status Update (chronological): Ongoing |