The Altoona Water Authority Customer Service Department is open 8:00 a.m. - 3:00 p.m., Monday through Friday (Closed Weekends & Holidays). The Customer Service phone number is 814-949-2540, Option 1.Read more

What: 16” water main replacement project Where: Wopsononock Ave / E Wopsononock Ave between 3rd St and Juniata Gap Rd When: Early May through late August (Usually from 7:00am – 5:00pm, Mondays through Thursdays) Why: Part of our ongoing effort to improve water quality, and to reduce the chance of unplanned service interruptions from water main breaks Although we will minimize traffic disruptions...Read more

Contract work has begun on a two-year long Sewer Main Rehabilitation Project. During the week of March 11 through 15, crews will be cleaning sewer mains from 36th Street and Walnut Avenue to Logan Boulevard and 6th Avenue. From there they will move to Ivyside Drive between Wopsononock and E 26th Avenues. This work moves relatively quickly and shouldn’t be an inconvenience to residents and drivers.Read more

Altoona Water Authority offers for sale, it’s used/surplus equipment and vehicles via the public auction website Municibid. (Municibid.com). Equipment is offered for sale at various times throughout the year as needed. Interested parties can check the Municibid website to see if/when the AWA has any equipment offered for sale. Bidders must set up an account with Municibid, and comply with the...Read more

To make sure that we can reach you in the event of a water-related emergency, visit our Public Notices page.Read more

Check out these exciting new features to help us better serve you. Enroll to receive important information Receive text or emails for News, Customer Service Announcements, and Project Status Updates Contact Us View our Locations, Hours, Phone Numbers or Leave a Message for us View and Pay Your Bill View, Print, and Pay Your Bill online Report a Problem Report problems such as a water leak or...Read more

HomeServe USA, a leading provider of home repair service plans, has partnered with the Altoona Water Authority (AWA) to serve as the utility's preferred service provider for home repair solutions. Residents served by the AWA will be offered optional Exterior Water Service Line repair plans through HomeServe. Additional plans that cover sewer lines and in-home plumbing are also available for AWA...Read more

Effective with January 2018 billing, customers receiving water & sewer service from the Altoona Water Authority will notice a "Water Capital Surcharge" and/or a "Sewer Capital Surcharge" listed on their bill. This surcharge is designated for capital expenditures and is a flat monthly fee based upon the meter size.Read more