Frequently Asked Questions - Helpful Hints

What if I turn on my spigot and nothing happens?

Call 814-949-2214. The Altoona Water Authority has emergency personnel available 24/7. In the unlikely event of an emergency, the Altoona Water Authority maintains a 254 day supply of water to avoid disruption of service to the 60,000 residents they serve. In addition, the system design enables water to be drafted from multiple services to allow for uninterrupted service.

How do I remove downspouts?

Download our downspout removal PDF for information on this topic.

 

 

I just purchased a new automatic dishwasher for my kitchen. It requires an initial water "hardness" setting. What is the range of hardness in our water?

Typically, Altoona system water has a hardness value in the range of 2 to 5 grains per gallon or 34 to 85 mg/L.