Customer Service Announcements

  • Updated: 2 weeks 2 days ago
    The Altoona Water Authority Customer Service Department is open 8:00 a.m. - 3:00 p.m., Monday through Friday (Closed Weekends & Holidays). The Customer Service phone number is 814-949-2540, Option 1.
  • Updated: 1 year 1 week ago
    Effective with January 2018 billing, customers receiving water & sewer service from the Altoona Water Authority will notice a "Water Capital Surcharge" and/or a "Sewer Capital Surcharge" listed on their bill. This surcharge is designated for capital expenditures and is a flat monthly fee based...
  • Updated: 1 year 2 weeks ago
    If you have an emergency, whether it's water or sewer related, and it's after our regular hours of 7am to 3pm or on a weekend, what do you do? You call 814-949-2214 . The AWA has an answering service that will take your information and contact the foreman on call. Do not send an email. The fastest...
  • Updated: 7 months 1 week ago
    Check out these exciting new features to help us better serve you. Enroll to receive important information Receive text or emails for News, Customer Service Announcements, and Project Status Updates Contact Us View our Locations, Hours, Phone Numbers or Leave a Message for us View and Pay Your Bill...

For Maintenance or Emergencies call: 814-949-2214