Customer Service Announcements

  • Updated: 5 months 1 week ago
    Effective March 1st, 2018 the Altoona Water Authority Customer Service Department will be open 8:00 a.m. - 3:00 p.m., Monday through Friday (Closed Weekends & Holidays).
  • Updated: 7 months 1 week ago
    Effective with January 2018 billing, customers receiving water & sewer service from the Altoona Water Authority will notice a "Water Capital Surcharge" and/or a "Sewer Capital Surcharge" listed on their bill. This surcharge is designated for capital expenditures and is a flat monthly fee based...
  • Updated: 7 months 1 week ago
    If you have an emergency, whether it's water or sewer related, and it's after our regular hours of 7am to 3pm or on a weekend, what do you do? You call 814-949-2214 . The AWA has an answering service that will take your information and contact the foreman on call. Do not send an email. The fastest...
  • Updated: 2 months 4 days ago
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For questions or to report problems: 814-949-2214