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SERVICE LINE & METER INSTALLATION POLICY

Service Line Installation

Before a property owner can request a new service line or water line for a property, the property must first border the Authority's water main. If a property does not border the Authority's main a property owner may either obtain an easement granting access to the main or submit an application to extend the main. No tap to the Authority's main line will be installed without prior approval by the Authority's maintenance department.

Meter Installation

All water supplied by the Authority for domestic, commercial or industrial purposes shall be measured through a water meter for the purpose of ascertaining the amount of water supplied.

Every water meter shall be installed by the Authority, at an accessible location as close as possible to the point where the service line enters the building. The meter shall be kept free from any obstruction preventing easy access to it.

Where a house or dwelling is located more than 75 feet from the main line or location of the tap, the owner is required to install a meter pit at their expense. This meter pit shall be installed just inside the property line and shall be easily accessbile. The property owner is responsible for maintaining the meter pit and the Authority will not be liable for any damage or problem which may arise when a meter pit has been deemed inaccessible by the Authority.

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WATER TREATMENT PROCESS

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