Our annual hydrant flushing program will begin on the evening of Sunday March 19th and will continue through late May or early June. All flushing will take place on Sunday nights through Thursday nights between the hours of 10:00 pm and 6:00 am.
Systematic flushing is good for overall water quality, and it also allows us to make sure that our fire hydrants are working properly for better fire protection. However, in the short term, customers may notice temporary disturbances such as low pressure or cloudy/milky water. These disturbances will be most common in the overnight and early morning hours and should resolve shortly on their own.
Any questions or concerns about flushing should be directed to the water maintenance office at 814-949-2214.
METER UPGRADE PROJECT
We are currently upgrading our meter / meter reading system. This is a 2 phase project that involves first installing a device that will allow readings to be transmitted daily and second upgrading all meters to a new “smart” meter that will aid us in leak detection and water accountability. The project will take approximately 5 to 6 years to complete. You may see our personnel working outside your home or it may be necessary for our personnel to gain access to your home during this upgrade. Please request ID before allowing anyone to enter your home.
For information about the water meter upgrade project and how it may affect your electrical grounding requirements, please click here.
HomeServe USA, a leading provider of home repair service plans, has partnered with the Altoona Water Authority (AWA) to serve as the utility's preferred service provider for home repair solutions. Residents served by the AWA will be offered optional Exterior Water Service Line repair plans through HomeServe. Additional plans that cover sewer lines and in-home plumbing are also available for AWA customers.